1 Gmail is a recommended choice of sender. To setup, use
"smtp.gmail.com", Port 465, with SSL.
2 Receiving email address for the thumbnail images.
THE WIRELESS SUBMENU: Reference Guide
MMS (Multimedia Messaging Service) > Auto or Manual Setting
MMS uses text messaging data to include photos or other media files
within certain size limits. Select "Auto Setting", then simply
select the name of the country and service provider. Select "Manual
Setting" if "Auto" doesn't work correctly, or if you wish to enter
the URL, APN (host address), IP and Port for your mobile carrier
MMS > Phone Numbers/Email Address
Select "MMS" and enter the mobile phone number(s) and/or email
addresses you want the camera's thumbnail images sent to.
Email via SMTP (Simple Mail Transfer Protocol)
An Internet email protocol, SMTP handles thumbnail images sent from
client (transmitting device) to an email server. Both MMS and SMTP
allow control of the camera remotely via text messages. Use SMTP to
receive images as data rather than text. Limited auto setup if your
SIM has data service active is available (for SMTP carrier info).
You will still need to add your personal email, address and
password as sender in the "Manual Settings" screen. Next, select
the sender's "SMTP Type" (with or without SSL), and input the
receiver's email address ("Email Address" screen). We recommend
setting up a separate Gmail account for the camera to use as
Preferences > Daily Max Number
Select "Daily Number" then enter the maximum number of messages you
receive per day, from 1 up to 999. The table on the next two pages
lists the various text messages which you can send to your camera,
a short description of the result when it's received (action or
change to the setting of a Setup menu parameter), and the
confirmation response/display from the camera.
Note: if a command is not entered correctly, the camera will
respond with "Invalid command ! "
WAKE / ECO MODE OPERATION
Your 2G Wireless Trophy Cam HD operates by default in "ECO" mode,
to ensure the longest possible battery life. However, the use of
"WAKE" mode is required if you want the camera to "listen" for your
remote (SMS text) commands constantly-for example, #PIC# and other
commands that require an immediate action. In ECO mode, the camera
can only check for and respond to new commands when it connects to
the network (per Send Interval when triggered, and once per day
during daily check in, around 3PM local time).
Both WAKE and ECO can be selected/changed via SMS text commands
from your smartphone. If the camera is in ECO mode and you send the
WAKE message, the camera will respond at the next network
connection opportunity (trigger or daily checkin) and switch to
WAKE mode. If the camera is in WAKE mode and you send the ECO
message, the camera will respond to the command at once and switch
to ECO mode.
When the camera's power is first switched on (manually), it is in
the default ECO mode. If WAKE mode was previously selected
remotely, and the camera power is manually switched off then back
on, WAKE mode operation will resume after the first trigger.
Note: When the camera is in ECO mode, the PIC command will not
Still Photo and/or Video Quality Problems
1. Night photos or videos appear too dark
• Check the battery indicator icon to see if battery power is full.
The flash will stop operating near the end of the battery life.
• You will get the best results when the subject is within the
ideal flash range, no farther than 60' (19m) . Subjects may appear
too dark at greater distances.
• Please note that when the Capture Number parameter is set higher
than "1 Photo", or with very short Interval settings, some images
may appear darker than others due to the quick response and rapid
retriggering of the camera, allowing less time for the flash to
fully recharge before firing again.
• Make sure "LED Control" in the setup menu is set to "High" to
ensure maximum output. You can also try setting "NV Shutter" in the
menu to "Low" (slower shutter speed=brighter images, with tradeoff
of increased blur if subject moves rapidly).
• The ARD (anti-reflective device) shield can be removed to
maximize flash output. See page 34 for more details.
2. Daytime photos or videos appear too dark
• Make sure that the camera is not aimed at the sun or other light
sources during the day, as this may cause the auto exposure to
produce darker results.
3. Night photos or videos appear too bright
• If the subject is close to the camera (less than10ft/3m), change
the LED Control parameter in the Setup Menu to "Medium" or "Low".
4. Daytime photos or videos appear too bright
• Make sure that the camera is not aimed at the sun or other light
sources during the day.
5. Photos with streaked subject
• In some cases with low lighting conditions and fast moving
subjects, the 5MP or 8MP resolution settings may not perform as
well as the 3MP setting.
• If you have multiple images where fast moving subjects produce
streaks on the photo, try the 3MP setting instead.
• Set "NV Shutter" to "High" to minimize motion blur.
6. Red, green or blue color cast
• Under certain lighting conditions, the sensor can become confused
resulting in poor color images.
• If this is seen on a consistent basis, then the sensor may need
servicing. Please contact customer service.
7. Short video clips—not recording to the length set
• Check to make sure that the SD card is not full.
• Make sure that the camera has good batteries in it. Near the end
of the battery life, the camera may choose to record shorter video
clips (or even stop recording video, only still photos) to conserve
Date/Time Stamp not appearing on images
Make sure that the “Time Stamp” parameter is set to “On”.
Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting.
For warm temperature conditions, set the Sensor Level to “High” and
for cold weather use, set the sensor for “Low”. For variable
weather, use "Auto".
2. Try to set your camera up in an area where there is not a heat
source in the camera’s line of sight.
3. In some cases, setting the camera near water will make the
camera take images with no subject in them. Try aiming the camera
4. Try to avoid setting the camera up on small trees that are prone
to being moved by strong winds.
5. Remove any limbs that are right in front of the camera lens.
PIR Sensor LED Flashes/Doesn’t Flash
1. When the camera is in the “Setup” mode, a special LED on the
front of the camera will flash when it senses motion. This is for
setup purposes only and will help the user aim the camera.
2. During use, the LED will not flash when the camera takes an
image. This is to help keep the camera hidden from game.
LCD Screen Issues
1. LCD screen powers on but no text is present.
• After moving the switch from “Off” to “Setup” or “On”, make sure
that the switch is correctly in position to ensure the proper mode
(avoid positions “between” two modes).
• Do not move the switch directly from “On” to “Setup”-always move
the switch all the way down to “Off” first, then back up to
2. Screen comes on but then powers off
• Make sure that you have installed the SD card correctly.
Camera won’t retain settings
Make sure that you have been saving the changes to any parameter
settings that you made while in Setup mode, by pressing “OK” after
changing the setting. If you don’t save your new setting after
changing it, the camera will continue to use the original default
setting for that parameter.
Moisture or Ants Inside Camera
1. To ensure humidity or rain is kept out of the camera, secure the
DC In plug firmly in place.
2. Ants can be attracted by low level electronic vibrations, and
enter through any gaps between the exterior and interior of the
camera. Make sure the DC In plug is securely attached.
Field Scan (Time Lapse) not working properly
1. Make sure that the stop and start times of Field Scan "A" and
"B" do not overlap (for example, do not set the start time of "B"
to 8AM if the stop time of "A" is 10AM).
2. When using Field Scan in video mode, the smallest interval time
available is 5 min, to avoid potential overheating of the batteries
and electronic components, which could cause operational failure or
damage to the camera. In still photo mode, a 1 min. Interval can be
Do not mix old and new batteries.
Do not mix battery types-use ALL lithium or ALL alkaline.
Rechargeable batteries are not recommended.OUBLESHOOTING / FAQ :
Q: Why won't the GPS command work?
A: Your SIM must have data service active to use this function.
Some carriers may not support this feature.
Q: Why can't I send commands to control the camera remotely?
A: You must have text service activated by your carrier.
Q: Why can't I get SMTP to work?
A: Make sure your SIM has data service active. Make sure you input
both sender and receiver email setups correctly. It is also
recommended to set up a separate email account (Gmail) for the